Guide to Information

The purpose of our Guide to Information, available through the Model Publication Scheme 2018has been developed to:

  • allow the public to see what information is available (and what is not available) for Edinburgh Leisure in relation to each class in the Model Publication Scheme 2018
  • state what charges may be applied 
  • explain how you can find the information easily
  • provide contact details for enquiries and to get help with access to the information 
  • explain how to request information that we hold which has not been published

We publish all the information that we hold within the following classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.

Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.

Information about Edinburgh Leisure, who we are, where to find us, how to contact us, how we are managed and our external relations.

The information we publish under this class includes:How to access it
Subsidiary companies
Details of any subsidiary companies wholly owned by Edinburgh Leisure.
On Request
Details on current sponsors and sponsorship opportunities.
Online - Sponsorship page
Senior Leadership Team
A list of Edinburgh Leisure Directors including their roles and responsibilities.
Senior Leadership Team
Our Board
Who our Board are and their responsibilities.
Online - Our Board
Organisational Chart
Details the organisational structure of Edinburgh Leisure and our Senior Leadership Team.
On Request
News about Edinburgh Leisure e.g. news releases, newsletters.
Online - News
Model Publication Scheme 2018
Edinburgh Leisure has adopted the Scottish Information Commissioner Model Publication
Scheme 2018 (Updated 2021).
Model Publication Scheme 2018 (Updated 2021)
Memorandum of Association
Information under the Companies Act 1989 on Edinburgh Leisure and its establishment.
Memorandum of Association (200kb pdf)
How to make a request for personal information
How to apply your rights under the General Data Protection Regulations and the Data Protection
Act 2018 & request personal information held by Edinburgh Leisure about you. Use our Enquiry Form
and Select Freedom of Information / Subject Access Request.
Online - Ask Us - Submit A Ticket
How to make a freedom of information request
How to request information from Edinburgh Leisure. Use our Enquiry Form and Select Freedom of
Information / Subject Access Request.
Online - Ask Us - Submit A Ticket
How to complain or make a comment
How to complain or make a comment. Use our Enquiry Form and we will make sure this is raised
 with the right department / venue.
Online - Ask Us - Submit A Ticket
Guide to Information
Edinburgh Leisure Guide to Information it makes available under the Model Publication Scheme 2018.
Guide to Information
Edinburgh Leisure's Purpose, Vision & Values
Why we are here, where we are going and how we deliver.
Online - Purpose, Vision & Values
Edinburgh Leisure's Information Charging Policy
Details of Edinburgh Leisure's Charging Policy for information requests.
Edinburgh Leisure's Information Charging Policy (363kb pdf)
Contact Details
Contact Details for our Head Office can be found in the website footer on every page. For venue
contact details see relevant Venue page on our website. To contact us for any enquiry use our
Ask Us 'Enquiry Form'
Online - Ask Us - Submit A Ticket
Annual report & Financial statement
Annual report and audited financial statements.
Annual Report & Financial Statement

Information about our work, our strategy and policies for delivering functions and services and information for our service users.

The information we publish under this class includes:How to access it
Venue/Section Plans
Edinburgh Leisure operational plans for venues and support services. These service plans are not
published but can be requested from us under the Act.
On Request
Our Venues
Our venues, contact details, facilities, activity programmes opening hours of our venues and prices.
Our Organisational Compass
Our organisational compass acknowledges our ambitions around net zero by referencing; 'we care
about the wellbeing of our people, our city and our planet'.
Our Organisational Compass
Details of all the membership products available and how to join.
Online - Memberships
Health & Safety Policies
Health & safety policies including Child Protection Policy, Safe Swim Guidelines and general Health
& Safety in the workplace.
Disability provision
Information on how we make our facilities accessible to our public, and our disability activities
and memberships.
Online - Disability provision

Information about the decisions we take, how we make decisions and how we involve others.

The information we publish under this class includes:How to access it
Reports of Inspections
Reports of inspections, audits and investigations carried out.
On Request
Public Consultations
Details of any consultations we have undertaken with the general public.
On Request
Board Agendas and Reports
The agendas for our Board Meetings.
Online - Board Reports & Agendas
Approved Board Reports
The reports for our Board Meetings.
Online - Board Reports
Approved Board minutes
The approved minutes from our Board/Committee Meetings. The approved minutes will be published as soon as they have received approval.
Online - Board Minutes

Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).

The information we publish under this class includes:How to access it
Senior Staff/Board Member expenses
Details of senior staff/board member expenses.
On Request
Pension Arrangements
Details of Edinburgh Leisure’s pension arrangements.
On Request
Pay & Grading Structure
Pay & grading structure for Edinburgh Leisure staff.
On Request
Financial management and administration policies and procedures
Standing orders.
Standing Orders July 2010 (289kb pdf)
Annual Report & financial statements
Annual report and audited financial statements.

Information about how we manage the human, physical and information resources of the authority.

The information we publish under this class includes:How to access it
Working Time Policy
Sets out the detail from the Working Time Directive that anyone arranging working patterns needs to be aware of.
On Request
Whistleblowing Policy
Provides guidance to employees on the action to take in disclosing a serious wrongdoing such as fraud or dangerous practices at Edinburgh Leisure.
On Request
Water Quality
Details of our policies and procedures for pool water management.
Water policy (69kb pdf)
Vehicle and Driving Policy
This purpose of this policy is to ensure that staff and Edinburgh Leisure meet necessary vehicle and driving at work requirements as laid out by Health & Safely legislation, Inland Revenue regulations and requirements from our insurance companies.
On Request
Travel & Expenses Policy
Details how Edinburgh Leisure will reimburse reasonable expenses incurred by employees while on authorised business.
On Request
Transfer Policy
Details how employees of Edinburgh Leisure can apply to transfer to work at another venue in the same type of post.
On Request
Training & Development Policy
Details how Edinburgh Leisure aims to develop and improve the competency and efficiency of all staff both as members of teams and as individuals to enable the maximum delivery of service to our customers.
On Request
Time Off for Union Duties & Activities Policy
Details guidelines on the granting of time off for trade union duties and activities, and on the provision of facilities to assist officials in the exercise of their functions.
On Request
Supporting Performance and Improvement PolicyOn Request
Stress Policy
This policy explains the action we are taking as an employer with regard to stress related problems in the workplace.
On Request
Staff Uniform PolicyOn Request
Staff Representative Group Approved Minutes
Approved minutes (redacted) of Staff Reps Group.
On Request
Speak Up Policy
This policy helps staff to 'speak up' and raise any concerns that are impacting on them at work. This policy sets out how to raise any concerns and the mechanisms to enable these to be explored, discussed and resolved.
On Request
Social Media Policy
This policy aims to ensure that everyone who is employed by Edinburgh Leisure understands their responsibilities when using Social Media.
On Request
Smoking Policy
This outlines our Policy on Smoking - Smoking is not permitted in any of our facilities. This includes any form of smoking, including cigarettes, cigars, pipes or any of the smoke free vapour cigarette alternatives.
On Request
Smoking - Customer StatementOn Request
Safeguarding Policy
Details Edinburgh Leisure's policy & procedure for safeguarding children.
Safeguarding Policy 2022 (pdf)
Retirement and Pension Policy
This policy provides guidance on pension and retirement.
On Request
Retention Schedule
Details what documents we keep for how long and by whom.
Retention Schedule for Edinburgh Leisure (385kb pdf)
Respect PolicyOn Request
Redundancy Policy
Outlines the process of dismissal of employees through redundancy.
On Request
Recycling Rates
Details Edinburgh Leisure's recycling plan.
Recycling Rates All EL Sites 2012-14 (342kb pdf)
Recruitment Policy
The aims of the policy are to promote equality of employment opportunities and the elimination of discrimination in employment.
On Request
Records Management
Outlines our policy on record management.
Records Management Policy Final (234kb pdf)
Recognition PolicyOn Request
Processing & Handling Data PolicyOn Request
Pool Water Policy & Management Plan
Outlines the installation and use of the pool water treatment systems in Edinburgh Leisure's estate and the training of staff in the use of the systems.
Pool Water Policy & Management Plan (328kb pdf)
Pension Regulations Policy
Policy Statement Regarding Local Government Pension Scheme (Administration) (Scotland) Regulations 2008.
On Request
Pay Policy Salary Structure
Details of Edinburgh Leisure's Salary Structure
On request
Pay PolicyOn request
Parental Leave Policy
This policy outlines the entitlements of employees in relation to maternity, adoption and paternity leave and pay. It also details the rights of employees with children to take parental leave and the ability for them to request flexible working patterns.
On Request
Pandemic Policy
This policy sets out Edinburgh Leisure’s provisions and expectations on the part of its employees and management in the event of a pandemic occurring. Every effort will be made to maintain the services we provide, especially those that are critical to the wellbeing of the community. Services will be tailored to the level of pandemic alert and requirements set out in business continuity plans.
On Request
Mobile Phone Policy
This policy clarifies the responsibilities of employees and Edinburgh Leisure in managing the use of “Edinburgh Leisure” mobile communication devices.
On Request
Leave of Absence Policy
This policy covers any time off from work except for maternity, paternity, parental, and adoption leave; personal sickness absence; suspension; career breaks, time off for union duties and activities and extreme weather which are covered in separate policies.
On Request
Learning Development and Qualifications Policy
This policy explains how we are all expected to take responsibility for performance, learning and development. We invest in learning and development to improve the competency and efficiency of our staff, enabling everyone to contribute to Edinburgh Leisure objectives.
On Request
Job Grade Structure
Edinburgh Leisure's Salary Grades & Positions
On request
Job Evaluation Policy
The purpose of our Job Evaluation policy is to explain the process of job evaluation.
On Request
Health & Safety
Health and safety policy and procedures for Edinburgh Leisure. Risk assessments Normal Operating Procedures & Emergency Action Plan.
On request: Risk Assessments, NOP, EAP
Green Plan
The Green Plan sets out a strategy for Edinburgh Leisure sites to reduce our operations adverse impact on the environment.
Further & Higher Education Support Policy
The purpose of the policy is to ensure that employees requesting support to undertake further and higher education qualifications are aware of the application process and that they understand the criteria for approval of support.
On Request
Freedom Of Information Procedures
Procedures & Guidance for Staff.
On Request
Flexible Working
This policy explains the different types of working arrangements that are in place in Edinburgh Leisure and sets out the framework to use for requests to work flexibly.
On Request
Facilities Management Plan
Outlines how Facilities Management will support and improve the standards of our facilities by managing our physical assets.
Facilities Management Plan (820kb pdf)
Extreme Weather Policy
This policy aims to ensure that fair treatment is applied as far as possible when extreme weather conditions affect people’s ability to work their contracted hours.
On Request
Expenses Procedures
Our procedure on the reimbursement of expenses.
On Request
Equal Opportunities Policy
Policy aims to prevent all forms of discrimination in the provision of services and employment of people, particularly on the grounds of sex, marital status, disability, race, colour, religion, sexual orientation, nationality, ethnic origin,
On Request
Environmental reports
Details of reports on environmental issues e.g. sustainability, energy usage, carbon footprint etc.
On Request
Energy Efficiency Review
Details Edinburgh Leisure policy on managing energy usage and promoting energy efficiency.
Energy Efficiency Review 2007 (47kb pdf)
Energy Awareness
Details staff responsibilities for good practice to reduce energy usage.
Energy Awareness (40kb pdf)
Energy & Sustainability Plan
Details Edinburgh Leisure's energy & sustainability plan.
Energy & Sustainability Policy Management Plan (328kb pdf)
End of Contract PolicyOn Request
Employee Benefits Policy
Edinburgh Leisure has this policy to help everyone know what additional benefits are available and how to access them. Our benefits are offered to reward loyalty, encourage motivation and recognise the contribution of our employees. All the benefits outlined are not contractual unless specifically denoted within the Statement of Particulars.
On Request
Disclosure Handling Policy
Outlines the process for the correct handling, holding and destroying Disclosure information, provided by Disclosure Scotland under Part V of the Police Act 1997, for the purposes of assessing applicants’ suitability for positions of trust.
On Request
Disciplinary Policy
Outlines the Disciplinary procedures to help and encourage all employees to improve, achieve and maintain required standards of conduct whilst ensuring that all employees are treated fairly, consistently, and without discrimination.
On Request
Death in Service PolicyOn Request
Data Protection Policy
This policy details how personal information about employees and customers will be kept and processed by Edinburgh Leisure. It follows the principles of the Data Protection Act and subsequent Codes as published by the UK Information Commissioner.
On Request
Conflict of Interest Policy
Outlines policy to ensure that no unfair advantage or disadvantage occurs as a result of personal, family, social or financial relationships. Ensures we are guided in our activities by the ‘Seven Principles of Public Life’ set out by the Nolan Committee.
On Request
CCTV Code of Practice and Procedures
Details Edinburgh Leisure policy and procedures for the monitoring, recording, holding and processing of images of identifiable individuals constitutes personal data as defined by the Data Protection Act 1998 (DPA).
On Request
Career Break Policy
Outlines the policy for employees to take a break from paid employment, which could be to deal with personal responsibilities or for other personal reasons.
On Request
Carbon Reduction Commitment

Report and statistics on Edinburgh Leisure compliance with CRC Legislation.

Cafe Refresh

Personal hygience policy and catering uniform standards 

On Request
Attendance Management Policy
Explains the procedures and guidelines to assist managers and employees during absence from work due to illness.
On Request
Asset Strategy
Details Edinburgh Leisure asset management plan.
Asset Strategy (971kb pdf)
Asbestos Policy Management Plan
Edinburgh Leisure policy and procedures for managing asbestos; details an effective organisational means for controlling the risk to health from asbestos within properties owned by the insert Council name but managed by Edinburgh Leisure.
On Request
Alcohol Drugs & Substance Abuse Policy
Outlines support provided to staff if they have issues with alcohol, drug and substance abuse.
On Request
Agreement with Trade Unions
Details agreements with Trade Unions.
On Request
Adoption, Maternity, Paternity and Shared Parental Leave Policy
The policy explains the leave and pay arrangements for staff if they, or their partner, are having a baby or adopting a child. This policy covers leave and pay options for maternity, adoption, paternity and shared parental arrangements. This policy details the statutory rights and responsibilities of employees who wish to take any of the following: Maternity Leave (CML, OML, AML) and Statutory Maternity Pay (SMP), Paternity Leave and Statutory Paternity Pay (SPP), Shared Parental Leave (ShPL) and Statutory Shared Parental Pay (ShPP).
On Request
Accident Statistics
Statistical detail of accidents and incidents at venues in Edinburgh Leisure.
Online - Board Reports
Access to Personal Files Policy
Outlines the policy for staff access to personal files.
On Request
Access to Facilities Policy
Outlines the policy for staff access to facilities.
On Request

Information about how we procure goods and services, and our contracts with external providers.

The information we publish under this class includes:How to access it
Procurement Policies & Procedures
Edinburgh Leisure procurement strategy.
Procurement Strategy
Become a Service Provider
Details how to become a Service Provider with Edinburgh Leisure.
Online - Become a Service Provider

Class 7: How we are performing

Information about how we perform as an organisation, and how well we deliver our functions and services.

The information we publish under this class includes:How to access it
Tracking our Customer Experience
Information on our Customer Experience Index and our Mystery Visitor Audits.
Customer Experience Board reports
Success Measures
Information on Edinburgh Leisure key performance indicators and performance against them.
Online - Board Report
Staff Survey
Details the results of our staff survey.
Online - Board Report
SROI Report
Details the financial value of some of our activities.
Annual Report & Audited Financial statements
Annual report and audited financial statements.
Annual Report & Financial statements

Class 8: Our commercial publications

Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g., bookshop, museum or research journal. 

The information we publish under this class includes:How to access it
Edinburgh Leisure does not hold or publish any information under this class.

Class 9: Our open data

Open data made available by the authority as described by the Scottish Government’s Open Data Resource Pack and available under an open licence. 

The information we publish under this class includes:How to access it
Edinburgh Leisure does not hold or publish any information under this class.